Join a rapidly growing team at JLL by helping us grow our client's US portfolio. This ground floor expansion provides an opportunity for team members to apply building engineering skills in new ways. As part of a new line of business for our client, we are developing means and methods by which facilities, systems and assets are managed throughout their lifecycle.
- Responsible for performance of team of technicians over multiple shifts or a large scale facility to perform maintenance and repair on client equipment and facilities systems.
- Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
- Drive performance as measured by client's Key Performance Indicators
- Establish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust and credibility in the delivery of IFM services
- Resolve FM issues at sites under purview, escalating when needed
- Provide engineering guidance to Technician s as needed to ensure operations are aligned with site and portfolio goals and values
- Develop and manage operating expense budgets for relevant sites including monthly variance reports
- Initiate purchase order requests for goods and services for sites within responsibility
- Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
- Administer training to ensure compliance, readiness and competency of staff
- Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors
- Work with Regional Manager to oversee the delivery of maintenance and repair services.
- Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
- Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met
- Support the Regional Manager in the implementation of short and long-term projects for the client as requested.
- Assist in the development and implementation of the annual account plan as identified by the Account Director.
Leadership/ employee management
- Develop a strong collaborative team-based environment.
- Ensure compliance with JLL minimum operational audit and safety standards
- Assist in the development and management of the detailed, zero-based annual operating budgets
- Import JLL best practices in the interest of exceeding client goals and expectations
- Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
- Minimum eight years' experience in Operations Management in an industrial environment containing conveyance, process control and powered trucks in a distribution and/or manufacturing plant.
- Experience with managing teams of 6 or more including managers, budget responsibilities, supplier management, problem solving, and client/ customer relations.
- Must have solid knowledge of building/ mechanical, electrical systems (MEP)
- Experience required using CMMS systems and reporting
- Demonstrated communication skills written and verbal including negotiation and conflict resolution
- Must have strong computer skills, including MS Excel, Word and Office* Strong organizational skills
- Ability to align, motivate and lead a team including creating accountability
- Bachelor's degree or equivalent work experience in Facilities Management or property management preferred
- Relevant training in MHE, Controls Systems, PIT as well as general building operations
About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of June 30, 2017, LaSalle Investment Management had $57.6 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com. JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of teamwork, ethics and excellence. Our clients see the results as we address their needs, solve their problems and bring new ideas. As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract and develop the very best people in the business. Our values define who we are, underscore our commitment to clients and provide direction for everything we do. Our unique culture has been recognized by industry experts and our peers. We are: * A LinkedIn "Top Company: Where the World Wants to Work Now" * A "best company to work for" in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong * World's Most Ethical Companies from Ethisphere Institute for seven consecutive years * America's 100 Most Trustworthy Companies from Forbes Magazine * #1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive years This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit www.jll.com. Information Security Statement Employees are expected, at all times, to perform their responsibilities in accordance with the JLL Code of Business Ethics and the firm's corporate policies. Employees granted access to the firm's information technology are expected to follow the firm's guidance designed to promote best practices for information security, data privacy and the appropriate use of technology systems.
JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL's commitment to equal opportunity.