Ultimate
Customer Service Representative
At a glance
Location: US-CA-El Dorado Hills Map
Posted: 01/12/2018
Closing: 02/11/2018
Degree: Not Specified
Type: Contractor
Experience: Not Specified
Ultimate
Job description
Customer Service Representative

Temp-to-Hire

Pay: $11-$13 an hour, depending on position

Benefits Available Immediately!

ESSENTIAL DUTIES:

•Receiving and placing telephone calls for client and agent resolutions. (outbound/inbound)
•Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
•Performs data entry and uses software programs and faxes to provide client updates.
•Excellent communication abilities are essential. 

KNOWLEDGE AND SKILLS:

•Customer service and client satisfaction principals.
•Must be able to read, understand and communicate in the English language.
•Professional or educational experience which is relatively the same as or similar to this position.
•Basic knowledge of Microsoft Office applications, specifically including Outlook, Word and Excel are required.
•Must be able to type a minimum of 30 words per minute.

We are an equal opportunity employer.
Job requirements
Call Center Experience
Able to navigate through multi-screens
Type 35 words + per minute
Outbound Call Experience
Customer Service Representative