Ultimate Staffing Services is looking for an exceptional customer service representative in the Frederick/Hagerstown area. As the Customer Service Representative, you will provide professional customer service to both internal and external customers. You will collaborate with customers and service center personnel to resolve issues.
Pay, benefits and more! We are eager to attract the best, so we offer competitive compensation!
What you'll do on a typical day:
- Perform general clerical duties as assigned, including but not limited to answering and directing phone calls, filing, data entry and billing
- Properly bill shipments pursuant to applicable tariffs and pricing agreements
- Recognize and resolve documentation errors
- Assist customers via phone and email with inquiries including but not limited to tracing shipments, rate quotes, billing and/or invoicing questions
- Availability to work a variety of shifts, including days, evenings, nights, and weekends
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.