Customer Service
At a glance
Location: US-CA-San Diego Map
Posted: 01/13/2018
Closing: 02/12/2018
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description
Ultimate Staffing is hiring! We are seeking to hire Customer Service Representatives to be the point of contact for customers and vendors across the US. As a Customer Service Representative, you will be responsible for:

Receiving incoming calls from customers, placing customer orders and working with field sales to satisfy customer quote requests

Acquiring product knowledge to upsell and cross sell across the product lines

Be accountable to department KPI's

Work with department team lead or supervisor to resolve customer issues

Provide weekly updates on progress to weekly and monthly goals 

This position is being offered at $16-$18 per hour. 

We are an equal opportunity employer.
Job requirements
Intermediate MS Office and understanding of customer service processes. Solid interpersonal skills, written and verbal. The ability to resolve customer issues in timely fashion and provide superior customer service. 2+ years of experience in a high volume, data entry call center.
Customer Service