Hilton Hotels & Resorts
Host person (FT PMs ) Different Pointe of View Restaurant - Tapatio Cliffs Resort
At a glance
Location: US-AZ-Phoenix Map
Posted: 12/07/2017
Closing: 01/06/2018
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Hilton Hotels & Resorts
Job description

A Host Person with Hilton Hotels and Resorts is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


Different Pointe of View Restaurant is a distinct and unforgettable Phoenix dining destination that over its 31 year history has evolved into a culinary experience just as memorable as its stunning views atop North Mountain in Phoenix at the Pointe Hilton Tapatio Cliffs Resort and Spa.


Schedule is primarily afternoons starting at approximately 2 PM until Close. Open Tue - Sat (some exceptions on Sundays and Mondays for special events)


Full Benefits after 90 days including medical, dental, 401k with matching contributions, 22 paid days off, the Go Hilton Travel benefit and more....


The ideal candidate will have prior host/hostess experience preferably in fine dining with excellent customer service, communication, team,multitasking and general computer and administrative skills.



What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Welcome guests and ascertain their dining needs
  • Seat guests and manage the seating chart
  • Monitor restaurant activity to determine seating and dining flow
  • Perform opening and closing duties, as needed
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • Ensure knowledge of menu
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



EOE/AA/Disabled/Veterans

Host person (FT PMs ) Different Pointe of View Restaurant - Tapatio Cliffs Resort