Our client located near Elk Grove Village is a leader in logistics and supply chain management and has an exciting opportunity for an operations coordinator to join their fast-growing team. The operations coordinator will be responsible for managing the entire transportation process including working with resources to troubleshoot and ensure swift resolution. The operations coordinator will support both customers and carriers daily to ensure satisfaction and operational excellence. This is a direct hire position with ample opportunity for growth!
- Verify the daily shipping plan is created and successfully distributed to it's selected locations nationally.
- Effectively communicate with various operational levels to ensure timely and accurate pick-up and delivery appointments as well as resolve any service-related issues.
- Follow-up and ensure that all operational activity is executed in an efficient and timely manner.
- Resolve any operational or troubleshooting issues.
- Work with administrative and carrier relationships groups to provide accurate and timely feedback regarding carrier performance and any other issues.
We are an equal opportunity employer.