A Business Solutions Manager’s main responsibilities are the hiring and placement of Ambassadors and identification of candidates for full-time positions for our clients and generating sales from both new prospects and existing Customers. This position is responsible for quickly building and maintaining successful relationships with our customers, Ambassadors, and candidates. You must have strong interpersonal skills and be highly organized.
The position requires proficiency and passion for both sales and service. You will need to establish yourself as a student of the Company and the industry and be knowledgeable to better enable our Customers to establish their corporate objectives, improve quality, maximize service, and reduce costs. You will be responsible for selling Roth’s culture, unique features and benefits, and business solutions to the customer. You will utilize your excellent customer service and strong verbal and negotiation skills to generate business by calling on prospective and existing clients to introduce Roth Staffing’s services. You will skill-market candidates and brand Roth services to achieve sales goals. The ability to negotiate and close business deals all while working well in a team environment are key to the success of this position. You will need to have a positive approach and enjoy the challenge of cold calling. On the service side, you will be responsible for interviewing, hiring, placing, and supervising Ambassadors and associated administrative responsibilities.
ESSENTIAL FUNCTIONS OF THE ROLE
Embodies, fulfills, and champions Roth’s Mission, Vision & Values, Purpose and Promise, Guiding Principles, and is a builder of great company culture.
Is passionate about making life better for the people we serve and creating remarkable experiences…every person, every time.
Identify, qualify, target, market, and present to targeted accounts with the purpose of generating job orders, growing our business, and bringing greater value to our customers.
Markets the company's temporary, temp to hire, and direct hire services through Skill Marketing/Sales Calls, Customer Presentations, Client Visits/Process Adapt Appointments, Candidate Interviews, and other means.
Serves as point of contact to Roth customers while focusing on year over year growth – growing existing customer accounts; persuading customers to provide job orders; negotiating rates and service levels; and developing new business opportunities to include on premise business.
Will partner with the various corporate service channels to enhance delivery of Roth services and to more effectively diversify their business offerings.
Leverages cross-divisional business development opportunities.
Engages in full scale recruitment activities in order to identify talent. Screens, interviews, and tests candidates prior to making a hiring decision. Fully on boards those hired including an introduction to the culture, all policies and procedures, and the Ambassador Program. Makes hiring and termination decisions with respect to Ambassadors. Responsible for supervising Ambassador workforce while on assignment, including performance counseling.
Records all business activity including contacts, new business opportunities, existing business changes, and customer requests in the StaffSuite system. Prepares individual and branch reports as necessary/requested by the management team.
Processes pre-hire paperwork, timecards, payroll, and billing.
Keeps Branch Manager and/or Practice Manager informed of all aspects of outcomes routinely.