JLL
Sr Associate, Systems Support
At a glance
Location: US-AZ-Phoenix Map
Posted: 10/12/2017
Closing: 11/11/2017
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
JLL
Job description

SUMMARY The individual's primary responsibility will be to assist in managing client data, defining system and reporting requirements, and supporting the processes. The analyst may manage smaller projects with minimal oversight. The analyst will be the primary support for the Deployment Architects, collaborating with the IFM Deployment Lead and others as required. This position balances scope, time, cost and quality, while maintaining a positive environment that promotes individual development and high performance standards. In performing the essential functions of this role, the work environment is fast-paced and team based.

ESSENTIAL FUNCTIONS
 Provide complex data analytic support
 Manage critical data in various business-facing databases, specifically
 Support the interfaces and data transfer processes between client and JLL systems
 Perform system configuration and data integrity audits for new accounts
 Provide insight on data management tools, techniques, and related processes
 Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools and
 Maintain thorough knowledge of user base and critical user needs
 Maintain thorough understanding of product features and functionality
 Review data for accuracy; work with business service teams to ensure data quality
 Assist in management of project deadlines and schedules
 Complete all data analysis, transformation, upload, and management tasks and activities on schedule

EDUCATION AND EXPERIENCE
 College graduate (BS/BA) preferred, but not required, preferably in Information Systems, Computer Science, or Business Administration
 4 - 6 years of experience in a professional, applicable fast-paced team environment
 Experience in managing simultaneous complex tasks from inception to successful completion
 Experience in Real Estate industry a plus

KNOWLEDGE, SKILLS, AND ABILITIES
 Exceptional analytical and problem-solving skills
 Strong proficiency in MS Excel, specifically using formulas for data analysis
 Strong technical skills with the ability to learn new applications quickly
 Familiarity with database, data warehouse, middleware, and analytical reporting tools and concepts
 Excellent attention to detail
 Self-motivated, able to set priorities and work autonomously
 Customer service focus

HOURS AND TRAVEL
 Flexibility with working hours as needed to support business needs
 Willingness for occasional travel



About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of June 30, 2017, LaSalle Investment Management had $57.6 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com. JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of teamwork, ethics and excellence. Our clients see the results as we address their needs, solve their problems and bring new ideas. As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract and develop the very best people in the business. Our values define who we are, underscore our commitment to clients and provide direction for everything we do. Our unique culture has been recognized by industry experts and our peers. We are: * A LinkedIn "Top Company: Where the World Wants to Work Now" * A "best company to work for" in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong * World's Most Ethical Companies from Ethisphere Institute for seven consecutive years * America's 100 Most Trustworthy Companies from Forbes Magazine * #1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive years This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit www.jll.com. Information Security Statement Employees are expected, at all times, to perform their responsibilities in accordance with the JLL Code of Business Ethics and the firm's corporate policies. Employees granted access to the firm's information technology are expected to follow the firm's guidance designed to promote best practices for information security, data privacy and the appropriate use of technology systems.

JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL's commitment to equal opportunity.

Sr Associate, Systems Support