Waldorf Astoria Hotels & Resorts
Accounting Clerk
At a glance
Location: US-LA-New Orleans Map
Posted: 10/05/2019
Closing: 11/04/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Waldorf Astoria Hotels & Resorts
Job description

An Accounting Clerk is responsible for responding to guest inquiries and requests and resolving guest billing disputes in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?

As an Accounting Clerk, you would be responsible for responding to guest inquiries and request and resolving guest billing disputes in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
  • Research and resolve guest billing disputes in a timely, friendly and efficient manner
  • Prepare journal entries
  • Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)



What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!




EOE/AA/Disabled/Veterans

Accounting Clerk