UnitedHealth Group
Agent Manager - Amarillo, TX
At a glance
Location: US-TX-Amarillo Map
Posted: 12/08/2019
Closing: 01/07/2020
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
UnitedHealth Group
Job description

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

The purpose of the Agent Manager is to supervise Independent Agents (FMOs) who sell the UnitedHealth Group (UnitedHealth Group) portfolio of products offered to Medicare beneficiaries and individuals age 50+. The Agent Manager is responsible for achieving assigned sales/membership growth targets through Independent Agents in his/her territory/territories. These Agents are not employees of UnitedHealth Group but rather independent sales agents who contract with UnitedHealth Group to sell this portfolio of products. They may also sell additional/alternative products.


If you are located in El Paso, TX, you will have the flexibility to telecommute* as you take on some tough challenges. 

Primary Responsibilities:

  • Continually build and nurture our agents
  • Partner with the Agent Recruiting Manager to source and select candidates for agent positions to ensure a continual pipeline and sufficient base of agents to meet assigned sales/membership growth targets
  • Provide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systems
  • Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systems
  • Organize agent activities, leads and territories to ensure effective and efficient coordination across the territory
  • Act as a liaison between agent’s and UnitedHealth Group sales process owners to ensure agents are appropriately set up and supported across their lifecycle. This includes, contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing, etc
  • Drive production among the agents
  • Use data and insights to coach for optimal performance
  • Monitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targets
  • Conduct regular one-on-one meetings to review sales results/activities and provide feedback/coaching on opportunities for sales growth
  • Ensure Compliance: Ensure agents adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

 Required Qualifications:

  • 2+ years of sales experience in the insurance, financial services or healthcare industry
  • Excellent communications skills both verbal and written
  • Strong technical/computer skills including Webex, Excel, Word, PPT, etc
  • Previous management experienced
  • Sales experience with Medicare and/or Medicaid products
  • Experience managing and independent sales distribution channel
  • Experience recruiting and training agents
  • Current Life and Health License for the state of Texas

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Agent Management, Sales, Medicare, Medicaid, El Paso, TX, Texas 

Agent Manager - Amarillo, TX