Chrysler Dodge Jeep Ft. Walton Beach
- Assistant Service Manager / Automotive
At a glance
Location: US-FL-Ft Walton Beach Map
Posted: 07/22/2020
Closing: 08/21/2020
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description

Chrysler Dodge Jeep Ft. Walton Beach is looking for an Assistant Service Manager to join their winning Service team!

Assist the Service Manager in overseeing the service department , controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records. Additionally, they must satisfy service concerns of all customers, ensure that service is performed at the highest level and operate the department profitably.

Providing training on administrative policies and procedures for all department personnel. Encouraging technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by the automotive manufacturers.

Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives.

Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy.

Job requirements

Job Requirements:

  • Must be able to handle a high volume of customers and calls
  • Previous automotive experience preferred
  • CSI skills required
  • Professional appearance 
  • Excellent customer service skills
  • Valid driver's license

Drug Free Work Place; Background check required

Dealership Commitment:

  • Competitive pay
  • Medical, Dental, Prescription, Disability and Life Insurance
  • 401 (K) retirement plan
  • Paid Vacation and Holidays
  • Paid Uniforms
  • Paid Training
Assistant Service Manager / Automotive