The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. Here at OptumRx, we've earned the trust of more than 64 million people who rely on us for the prescription drugs that improve their health and lifestyles. When you join us, you'll be part of the UnitedHealth Group family of companies where you'll have some of the best training and tools in the world. As a Pharmacy Care Coordinator, you'll be responsible for consulting with patients, physicians, providers, internal departments and/or external third parties. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 6 leader.
This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you work to coordinate initial set up and on-going treatment plan for specialty drug patients, including DURs, co - pay assistance, ancillary products, scheduling Pharmacist consults and/or RN visits, and liaison with provider offices on labs, refill orders and prior authorizations while ensuring a high level of customer service and maximized productivity. Our members are counting on us to deliver these important, sometimes life-saving medications in an accurate and efficient manner.
Advise patients on alternate Rx fill strategies of retail versus mail order and options for financial assistance.
Review medical case notes to determine on going medication treatment plan and project future medication costs.
Work is frequently completed without established procedures.
Applies knowledge/skills to a range of moderately complex activities.
Proactively identifies solutions to non-standard requests.
Solves moderately complex problems on own.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
- High School Diploma / GED (or higher)
6+ months of pharmacy related experience in a retail and/or call center setting
AZ State Pharmacy Technician License or Trainee License
Ability to work an 8 - hour shift between 6:00 am - 6:00 pm, Monday through Friday with rotating weekends
National or State Pharmacy Technician licensing and registration in AZ
**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: Arizona, call center, retail pharmacy, OptumRx, Pharmacy Care Coordinator, Pharmacy Technician