Automotive Service Advisor / Service Writer
Jim Riehl's Friendly Chrysler Dodge Jeep Ram is looking for an experienced Service Advisor to join their industry leading service team.
- Consultant and interpret customer needs for the mechanics
Serve as the primary point of contact for all automotive service and repair matters
- Understand customers’ problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics
- Continuously keep the customer updated on repair needs and completion times