Dave Sinclair CDJR
- Automotive Service Advisor / Service Writer
At a glance
Location: US-MO-Pacific Map
Posted: 07/24/2019
Closing: 08/23/2019
Degree: Not Specified
Type: Full-Time
Experience: At least 2 year(s)
Job description

Dave Sinclair Chrysler Dodge Jeep Ram is currently hiring Service Advisors to join their busy Service Team!

 

The Service Advisor is responsible for building strong customer relationships. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

 

Job Responsibilities:

 

·        Serve as the primary point of contact for all automotive service and repair matters

·        Understand the customer’s problems and arrange for appropriate service

·        Prioritize required services and offer options

·        Set and manage the expectations of the service delivery, completion times, service expenses, and possible changes for both the customers and mechanics

·        Continuously keep the customer updated on repair needs and completion times

·        Ensure that customers receive prompt, courteous, and effective service 

  • Prioritize required services and be prepared to provide options upon request
  • Ensure customer has a positive dealership experience 
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
Job requirements

Job Requirements:

·        Exemplary customer service skills are a must

·        Previous Service Advisor experience a must - 2 year minimum

·        Dodge, Chrysler, Jeep experience preferred but not required

·        Hold a valid driver’s license with a clean driving record

·        Team oriented, flexible, and focused on maintaining a high level of customer service

  • Must have computer proficiency

 

Dealership Promise:

·        Medical and Dental Insurance

·        Paid Time Off

·        Paid Training

·        Employee Vehicle Purchase Plans

·        Long-Term Job Security

·        Discounts on Products and Services

 

We offer competitive pay, benefits, and an opportunity to grow your career within the automotive industry.

 

Join the service team at Dave Sinclair Chrysler Dodge Jeep Ram!

 

 Apply Now! 

Automotive Service Advisor / Service Writer