Automotive Service Advisor
Flemington Dodge Chrysler Jeep is looking for experienced Service Advisors to join their industry leading service team!
Start your career with Chrysler today!
- Consult and interpret customer needs for the mechanics
- Serve as the primary point of contact for all automotive service and repair matters
- Understand customers’ problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics
- Continuously keep the customer updated on repair needs and completion times
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
- Keep customer informed on completion times, service expenses, and possible changes
- Ensure customer has a positive dealership experience