Palmen Dodge Chrysler Jeep
- Automotive Service Advisor
At a glance
Location: US-WI-Racine Map
Posted: 08/09/2019
Closing: 09/08/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description

Automotive Service Advisor

Palmen Dodge Chrysler Jeep RAM of Racine is looking for experienced Service Advisors to join our industry leading service team!  Service Advisors / Automotive Service Consultants interpret customer needs for the mechanics.  

Job Duties:

  • Serve as the primary point of contact for all automotive service and repair matters.
  • Understand customers’ problems and arrange for appropriate service.
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics.
  • Continuously keep the customer updated on repair needs and completion times.
Job requirements
  • At least 1 year experience as an Automotive Service Advisor (preferred)
  • 3-5 years experience in face-2-face sales or customer service
  • Exemplary customer service skills are a must
  • Valid driver's license
Automotive Service Advisor