Kolosso Chrysler Jeep Dodge
- Automotive Service Advisor
At a glance
Location: US-WI-Appleton Map
Posted: 11/02/2019
Closing: 12/01/2019
Degree: High School
Type: Full-Time
Experience: Not Specified
Job description

Automotive Service Advisor

Isn’t it time to launch your automotive career?

 

Kolosso Chrysler Jeep Dodge is looking for Automotive Service Advisors to create the ultimate customer service experience for our guest, and to help drive business.

 

The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.


Job Duties

  • Ensure that customers receive prompt, courteous, and effective service
  • Drive the sale of technicians' time to meet departments sales forecast
  • Prioritize required services, and be prepared to provide options upon request
  • Keep customer informed on completion times, service expenses, and possible changes
  • Ensure customer has a positive dealership experience
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

Job requirements

As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:

  • One year of experience in a service advisor role strongly preferred
  • Must have computer proficiency
  • Must be able to type 30WPM (Words Per Minute)
  • Valid driver's license
Automotive Service Advisor