Steve Jones Chrysler Dodge Jeep
- Automotive Service Manager
At a glance
Location: US-KY-Owensboro Map
Posted: 09/06/2019
Closing: 10/05/2019
Degree: High School
Type: Full-Time
Experience: At least 3 year(s)
Job description

Automotive Service Manager


Steve Jones Chrysler Dodge Jeep in Owensboro is looking for an experienced Automotive Service Manager to join their dynamic service team.

The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors, to customer service.

 Job Responsibilities:  

  • Ensure that customers receive prompt, courteous, and effective service
  • Serving as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer 
  • Manage and Hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers
Job requirements
  • 3-5 years previous service manager experience at a dealership
  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • High School diploma or equivalent
  • Valid Driver's License with a clean driving record

Dealership Commitment:

  • Competitive wages
  • Training
  • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
  • 401k with company match (at qualifying dealerships)
  • Professional working environment
Automotive Service Manager