High volume automotive dealership seeking an experienced auto technician for a shop foreman position. The candidate sought has some certifications and can help lead a team of technicians, for the purpose of increasing productivity and efficiency. The position also requires the ability to establish and maintain a good working relationship with all dealership personnel, members of his/her team, and other employees in the service and parts department.
Responsible for the repair and maintenance of customer vehicles and for ensuring that the work is done expeditiously and correctly
Responsible for creating and maintaining a high level of customer satisfaction and coordinating resolution of customer conflicts in a manner that does not compromise the customer’s interest, while maintaining appropriate attention to department profits
Responsible for assisting the Service Advisors and the Service Director with information, forms, reports, and/or documentation related to customer relations, as requested