At a glance
Location: US-MO-St. Louis
Posted: 10/2/2021
Closing: 11/1/2021
Degree: High School
Type: Full-Time
Experience: Greater than 15 years
Bi-Lingual Customer Service Rep. - 2nd Shift
TKC Holdings, Inc
Job description

Are you looking for a career with premium benefits and the potential for growth? ​

At Keefe, we’ve created something special, a better place to work and grow.  Many employees start just expecting a paycheck but end up with a rewarding career.  We provide exceptional training and a clear career path. ​

About This Position

The Customer Service Representative will serve as the primary contact for Access Securepak and Access Corrections customers. Responsible for placing orders, handling questions for package programs regarding order status, return processing, and product knowledge.

What You'll Need

  • High school diploma or general education degree (GED)
  • Proficient in Spanish and English (Speaking and Writing)

  • Ability to meet availability requirements that includes, days, evenings, Saturdays, and holidays

  • Ability to attend two-week training from 8am to 4pm Monday through Friday

  • Knowledge of basic PC and Microsoft Office skills

  • Prior customer service experience preferred

  • Excellent verbal and written communication skills

  • Professional and upbeat telephone voice

  • Ability to type 30 wpm

  • Must be at least 18 years old

  • Must live in the St. Louis metropolitan area

  • Ability to successfully pass pre-employment (post offer) Company or Facility background check, credit check and drug screening

Benefits

Keefe offers comprehensive benefits to all regular-full time employees.  Keefe offers a variety of medical plans:

  • Prescription Coverage
  • Vision
  • Dental
  • Life Insurance
  • Short Term and Long Term Disability

Many more benefits that can be selected to create the right package for you.  Keefe also understands the importance of work life balance and planning for the future.  To help with both of these, employees are eligible for:

  • Paid Time Off
  • Company Match for the 401(k) Retirement Savings Plan.

EEO Statement

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.