Job Overview
We are looking for a full-time Bicycle Mechanic to join our team. This person must be a motivated self-starter who can work independently and is willing and able to perform the many different tasks required in a fast-moving small company environment.
Job Functions
 Troubleshoot and service customer bikes
 Provide technical support for customer service issues
 Work with operations to improve overall product quality and customer experience
 Perform and document quality inspections on all incoming bikes and related products
 Perform any needed upgrades to existing inventory
 Refurbish returned inventory to prepare for resale
 Assist in defining and documenting service, maintenance and quality procedures
 Train other technicians to service and troubleshoot bikes
 Maintain fleet of demo and test bikes
 Help with Operations projects as needed
Job Requirements
 Experience in troubleshooting and servicing mechanical systems
 Excellent working knowledge of bicycle mechanics, experience with e-bikes is a plus
 Must be detail oriented and able to accurately record data
 Motivated, self-managed, and reliable
 Strong oral and written communication skills
 Computer skills: MS Office Apps
 Ability to explain technical issues in a non-technical manner
 Possess a vehicle, valid driver's license, good driving record, and maintain credible auto insurance to make weekly trips to third party warehouse in San Diego
 Must be able to lift 60 lb boxes over chest height
 Wheel building skills a plus
 Avid runner, cyclist, or fitness enthusiast is a plus

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.