Bilingual Spanish Claims Processing Associate
At a glance
Location: US-MN-Eden Prairie Map
Posted: 07/01/2019
Closing: 07/31/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description
Job Duties:
  • Manage large amounts of inbound calls with Spanish and English speakers in a timely manner 
  • Obtain client information by answering telephone calls, interviewing clients, and verifying information
  • Identify customers' needs and clarify information
  • Engage in active listening with callers and confirm or clarify information
  • Maintain communication equipment by reporting problems
  • Utilize software, databases, scripts, and tools appropriately
  • Adhere to all company policies and procedures

Pay: $15-17/Hour
Schedule: Monday-Friday, 8a-5p
Location: Eden Prairie

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job requirements
High school diploma (or equivalent)
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Good communication and literacy skills
Bilingual Spanish Claims Processing Associate