TKC Holdings, Inc
- Bilingual Spanish/English - Customer Service Representative
At a glance
Location: US-MO-St. Louis Map
Posted: 09/03/2021
Closing: 10/02/2021
Degree: High School
Type: Full-Time
Experience: Greater than 15 years
Job description

Are you looking for a career with premium benefits and the potential for growth? ​

At TKC Holdings, we’ve created something special, a better place to work and grow.  Many employees start just expecting a paycheck but end up with a rewarding career.  We provide exceptional training and a clear career path. ​

About This Position

Customer Support Representative will provide customer service and technical support to customers experiencing hardware and software issues, across multiple Microsoft Windows and Linux platforms. The Support Representative will also coordinate with Field Support Technicians via telephone and email to schedule on site visits for hardware/software issues.

What You'll Need

  • High school diploma or general education degree (GED)
  • Ability to meet availability requirements that includes, days, evenings, Saturdays, and holidays
  • Ability to attend two-week training from 8am to 4pm Monday through Friday
  • Knowledge of basic PC and Microsoft Office skills
  • Prior customer service experience preferred
  • Excellent verbal and written communication skills
  • Professional and upbeat telephone voice
  • Ability to type 30 wpm
  • Must be at least 18 years old
  • Must live in the St. Louis metropolitan area
  • Ability to successfully pass pre-employment (post offer) Company or Facility criminal background check, credit check and drug screening
  • Must be fluent in both English and Spanish

Benefits

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees.  TKC offers a variety of medical plans with prescription coverage, vision, dental, life insurance, short term and long term disability and many more benefits that can be selected to create the right package for you.  TKC also understands the importance of work life balance and planning for the future.  To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan.

EEO Statement

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Bilingual Spanish/English - Customer Service Representative