Bolles Chrysler Dodge Jeep Ram
- Body Shop Manager / Automotive Repair Manager
At a glance
Location: US-CT-New Britain Map
Posted: 10/19/2019
Closing: 11/18/2019
Degree: Not Specified
Type: Full-Time
Experience: At least 3 year(s)
Job description

Body Shop Manager
Bolles Chrysler Dodge Jeep Ram’s Body Shop is seeking an experienced Body Shop Manager. This position is responsible for all aspects of the auto body business and for ensuring customer satisfaction and retention.  This position is responsible for all operations within the shop.

 

DUTIES AND RESPONSIBILITIES:  

  • Ensure customer has a positive experience
  • Manage and Hire Technicians and Service Advisors
  • Maintain High CSI and Customer Follow up
  • Marketing and prospecting for developing direct repair programs
  • Distribute work between technicians
  • Prioritize required services
  • Schedules appointments with customer
  • Works with customer and Body Shop Technician to identify required repair work
  • Offers additional services and repairs to customers
  • Computes the cost of replacement parts and labor to restore the vehicle to condition specified by customer or insurance company
  • Enters itemized estimate on the repair order and explains estimate to a customer
  • Meets Body Shop standards for repair/order production
  • Provide timely customer follow up
  • Maintains and supervises an organized, clean and safe work area     
  • Follows safeguards, rules, and regulations
  • Other duties as assigned
Job requirements
  • At least 3 years previous Body Shop / Estimating experience
  • Technical automotive collision repair knowledge
  • Demonstrated ability to manage others
  • Estimator's license required
  • Ability to produce winning results with a proven track record
  • Ability to develop outstanding relationships with insurance companies


Body Shop Manager / Automotive Repair Manager