Ultimate Staffing is looking for Customer Service Representatives in the Duluth, GA area!
- Manage large amounts of inbound and outbound calls in a timely manner
- Processes customer service requests according to established department policies and procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Open availability to work all shifts 8am-5pm, 9am-6pm & 10am-7pm (some weekends)
- $14.00 H/R with bonus plan each month!
- 2-3 years of customer service experience in high volume call center
- Strong job stability at previous companies
- Strong phone and verbal communication skills along with active listening
- Ability to multi-task, set priorities and manage time effectively
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.