• Supervises and coordinates the daily activities of employees to ensure safe and effective operations.
• Responsible for the routing, loading, and unloading of inbound and outbound air freight shipments to and from the proper destinations.
• Interact with customers to receive and provide cargo shipments, collect fees and process payments and other transactions related to those shipments in a courteous, accurate and timely manner.
• Prepares and examines bill of lading and weigh items to determine shipping charges and prepare freight bills.
• Contacts vendors and/or claims adjustment department to resolve problems with shipments.
• Notifies customers of any delays in departure or arrival of shipments.
• Maintains safety and security of the cargo facility at all times and complies with safety procedures and station policies.
• May also perform Ramp Agent duties as needed.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Basic Qualifications

Pre-requisites:

• Must be a local (in-state) resident.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10 year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.

Experience:

• Two+ year of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.

Knowledge, Skills & Abilities:

• Outstanding customer service.
• Strong work ethic.
• Ability to work in a team oriented environment.
• Computer systems knowledge.
• Basic understanding of cargo operations.

Preferred Qualifications

Education:

• High School diploma or GED.

Experience:

• Four+ years of relevant experience.
• Relevant supervisory experience.
• Knowledge, Skills & Abilities:
• Previous airline cargo experience.
• Able to communicate information and instructions verbally and/or via radio equipment.
• Able to communicate effectively in a professional manner.
• Strong leadership qualities and ability to create a passionate and efficient workforce.
• Working Conditions

Work Schedule:

• You will need to have flexibility to work a variety of shifts, including nights, weekends and holidays and overtime. We operate in a shift bid environment.

Work Environment:

• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements:

• Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to work in cramped or high places.
• Must be able to carry heavy items up and down jet way stairs.

Supervisory Responsibilities

Supervise team of cargo leads and agents.

Legal

Unifi is an Equal Opportunity Employer.