Certified Medical Assistant/Welcome Desk
At a glance
Location: US-MD-California Map
Posted: 09/14/2020
Closing: 10/13/2020
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description
Looking for a Certified Medical Assistant/Welcome Desk Candidate for Client in St. Mary's
  • Greet patients, families and visitors promptly and professionally.
  • Ensure patients are checked in promptly upon arrival.
  • Collect patient responsibility and review patient information for accuracy at completion of check-in
  • Complete payment reconciliation at the end of each shift
  • Verify insurance benefits 
  • Facilitate patient flow identifying any barriers as they occur.
  • Prepare treatment rooms for examination of patients, keeping patient areas clean and appropriately stocked.
  • Interview patient measure vital signs (i.e., pulse rate, temperature, blood pressure, weight and height) and record information on patients chart (electronic health record).
  • Assist clinical staff/clinician during patient visit.
  • Perform lab work as required or as appropriately trained.
  • Perform all lab testing follow-up including result analysis and patient call back
  • Update providers frequently on patient status and activity so those awaiting procedures are processed efficiently
  • Update all staff on the status of patient flow so the need for additional personnel can be assessed quickly, and appropriate scheduling maintained to reduce patients' wait times
  • Field patient calls as needed
  • Supervise all clinical activities performed on site
  • Maintain and organize all instruments, drugs, equipment and supplies
  • Prepare dressings, administer medication, perform treatments, perform lab procedures and splint as directed by the provider
  • Prepare and administer vaccines, medications and nebulizer treatments as directed by the provider
  • Sterilize instruments.
  • Ensure autoclave cleaning and maintenance.
  • Practice effective infection control practices and policies
  • Perform calibrations and other quality control tests on laboratory equipment
  • Ensure all lab tests are performed and results are charted according to protocol
  • Call patients notated for nurse "call back,' according to "call back protocol.' Notate patient's chart (electronic health record)
  • Interpret and support corporate goals.
  • Develop 30/60/90-day plans and reset every quarter.
  • Attend all department, management, special project meetings and training.
  • Comply with HIPAA regulations to maintain patient's right to privacy.
QUALIFICATIONS: (Education and/or Experience): The requirements listed below are representative of the knowledge, skill and or ability required:
  • High School Diploma or equivalent required.
  • Minimum 2 year customer service experience as well as medical assistant experience (must be certified, passed the exam)
  • Strong attention to detail with the ability to multi-task and work within a fast-paced environment.
  • Excellent interpersonal skills, ability to read, analyze and interpret documents; ability to respond effectively to all inquiries; ability to write using proper grammar, punctuation and spelling; ability to present information

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Certified Medical Assistant/Welcome Desk