UnitedHealth Group
Claims Supervisor - Little Rock, AR
At a glance
Location: US-AR-Little Rock Map
Posted: 12/09/2019
Closing: 01/08/2020
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
UnitedHealth Group
Job description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


We didn’t get here by accident. UnitedHealth Group is a Fortune 6 leader in health care because we are an undisputed leader in creating service quality and helping to improve the lives of millions. Now, let’s get you over here and keep building on that reputation. In this role, you’ll be responsible for reviewing, researching, investigating and triaging all types of claims, appeals and grievances. You’ll drive the action and communicate with appropriate parties regarding claims issues. In return, we’ll provide you with great training, support and opportunities.

This is a challenging role with serious impact. We’ll look to you to motivate and empower your team to provide best in class service. You’ll need to combine expertise and exceptional claims support with analyzing and researching complex claims.

Primary Responsibilities:

  • Coordinate and supervise daily / weekly / monthly activities of a team members including setting priorities for the team to ensure task completion and performance goals are met

  • Coordinate work activities with other supervisors, managers, departments, etc.

  • Identify and resolve operational problems using defined processes, expertise and judgment

  • Provide coaching, feedback and annual performance reviews as well as formal corrective action

  • Audit monthly and bi - weekly claim reports for accuracy

  • Work provider correspondence

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:

  • High School Diploma / GED (or higher)
  • 5+ years of major medical claims processing experience
  • 2+ years of claims supervisory experience
  • Strong math skills (ability to multiply, divide, and compute percentages)
  • Medical terminology knowledge
  • Proficient knowledge of ICD10 and CPT4 coding
  • Proficient knowledge of current NCCI edits
  • Ability to interpret plan benefits and know how to apply them
  • Experience with Microsoft Excel (set up equations, format columns, sort / filter) and Microsoft Word (basic navigation, formatting)
  • Ability to work standard schedule of Monday - Friday with a start time between 6am - 8:30am. There is a potential to work weekends if business needs dictate

HealthSCOPE Benefits is now part of UnitedHealthcare, a Fortune 6 organization working to help people live healthier lives and help make the health system work better for everyone. We’re also the United States’ fourth largest third - party benefits - only administrator, with eight strategically - placed offices and a robust network of remote team members across the country.

Simply put, a career with HealthSCOPE Benefits is an opportunity to make a difference by providing custom - tailored, self - funded benefits solutions for clients. Every day, we strive to deliver Total Health Management services and programs that empower people to manage their health; data, tools and processes that help clients control healthcare costs; and sustainable benefit programs to enable healthier futures.

It all starts with you, and the passion you can bring to improving the lives of others and helping to make the health care system work better for everyone. See what we’re about, and learn why HealthSCOPE Benefits is a place to share who you are and do your life’s best work.SM

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: supervisor, leader, leadership, claims, major medical, medical terminology, ICD10, CPT, CPT4, NCCI, Excel, Little Rock

Claims Supervisor - Little Rock, AR