Health Advocate
- Client Systems Supervisor
At a glance
Location: US-PA-Sherman Map
Posted: 12/05/2019
Closing: 01/04/2020
Degree: 2 Year Degree
Type: Full-Time
Experience: At least 5 year(s)
Job description

Responsible for supervising workflow of all incoming requests for area of responsibility which includes developing, training staff to perform specific functions and managing employee performance; test and review client eligibility files during the implementation process ensuring notify appropriate contacts (e.g., IT) of any issues; interface with clients to establish ongoing reporting needs ensuring to escalate any requests that are outside department scope to responsibilities to management; serve as a contact for the internal personnel with questions about service delivery and/or data needs

Job requirements

Education * Associate's degree from an accredited college or university with major coursework in Business Administration, Healthcare Management, Computer Science or a related field *Educational requirements may be substituted for work experience Experience * Minimum of 5 year's customer facing, client service, or operations experience in a healthcare industry required * Minimum 1 year of lead or supervisory experience preferred Other *Basic knowledge of Microsoft Word, Excel, and Outlook required *Based on program may need to be bilingual in English, Spanish, etc.

Client Systems Supervisor