Windstream
Customer Advocate
At a glance
Location: US-CA-Walnut Creek Map
Posted: 08/10/2018
Closing: 09/09/2018
Degree: 4 Year Degree
Type: Full-Time
Experience: At least 5 year(s)
Windstream
Job description
  • Delivers sales management to existing customers by assessing past, present, and future customer needs; analyzing customers business model; and offering additional product lines to support further business.
  • Executes additional sales by understanding customer operations requirements; analyzing buying patterns; bundling relevant services; and focusing on timing and cost. 
  • Responds to customer requests by collaborating with internal business partners; coordinating with technical support; and offering assistance during product changes.
  • Maintains relationships with existing customers by following-up on a continuous basis (pre-post installation); inviting clients to conferences; and providing adaptable products for current platform.
  • Processes product renewals and retention of existing customers by building customer rapport; conducting specific customer product analysis for expiration; and following customer industry trends for enhancements to existing product platforms. 
Job requirements
Minimum Requirements:

Bachelors Degree and 5 years professional level job related experience (outside, direct sales experience); OR 9 years professional level equivalent related experience.

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran. Windstream is a drug-free workplace.
Customer Advocate