Customer Service Representative $17.00
At a glance
Location: US-MA-Quincy Map
Posted: 01/03/2022
Closing: 02/02/2022
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description
Ultimate Staffing is recruiting for Customer Service Representatives to work in Quincy, Massachusetts.

Great opportunity to work in a fast pace environment. This position is in office and not remote. 

This is a temp- hire. Once you complete 3 months you will be hired internally with the company. 

Pay rate: $18.75/Hour
Monday to Friday - Multiple shifts to choose from 
ON SITE in Quincy, MA 

General Summary of Position:

 Customer Care Representatives will answer inbound calls and address customer inquiries in a timely and efficient manner

Duties and Responsibilities:
  • Answer inbound calls from Customers
  • Communicate troubles to other departments by opening tickets in database
  • Analyze issues in a timely manner and report to other departments if needed
  • Show discretion and independent judgment. At times you will need to make decisions that may have a significant financial impact. It is important these decisions be made with sound business judgment in a manner that keeps financial interests in mind while maintaining our high standards of customer satisfaction
Required Qualifications:
  • Strong communication skills, both verbal and written
  • Ability to work independently and make judgment calls to resolve customer issues
  • Must have the ability to be cleared for Secret Clearance P2, or currently hold secret clearance
  • Must be vaccinated
  • Background and drug test required
Preferred Qualifications:
  • Call center experience

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Customer Service Representative $17.00