Desktop Field Support Technician
At a glance
Location: US-TX-Dallas Map
Posted: 10/12/2021
Closing: 11/11/2021
Degree: Not Specified
Type: Contractor
Experience: At least 2 year(s)
Job description
At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. 

Our client has a new opportunity for an onsite Desktop Support Technician to support the team in Dallas, TX. The candidate should be available Monday through Friday 8a to 5p.
Scope of Activity:
  • Experienced providing support to VIP end users in an enterprise environment 
  • Provide support for Dell laptops and desktops
  • Utilize standard client (AC) image with MS Office
  • Work with legacy applications all on a virtualized environment using Citrix
  • Support Apple and Android Tablets and Phones 
  • Provide support for Symbol HHT / printers, Lexmark and Ricoh
Experience / Skills Required:
  • Basic technical knowledge and troubleshooting skills including PC hardware and software, printers, and networks
  • Experience imaging PCs
  • Experience working with incident management tools and software packages
  • Knowledge and experience working with MS Office Suite and other relevant software programs
  • Problem solving and analytical skills
  • Excellent customer service skills with well-developed interpersonal skills, including diplomacy, tact, and discretion
  • Team player with strong work ethic, standards, initiative, attention to detail, and a quality orientation
  • Citrix experience is a plus
  • Ticketing experience but Service Now is a plus
  • Experienced with Windows 10 and Office 365
Full COVID-19 vaccination may be required.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
Desktop Field Support Technician