As part of a traveling team, the Device Technician Lead will support the Innovation Department with the deployment of a plasma collection device as a trained operator and service technician. Will be an onsite resource for post go live support in matters related to the operation of the device.
1 In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process.
3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and
makes adjustments when necessary to make the process a positive experience for the donor.
4 Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition, and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally.
5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required.
8 Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues.
9 Assures that current device documentation is kept clear, transparent and is communicated as appropriate. Escalates key decisions, issues, risks, and opportunities required to achieve successful deployment of the device at
10 Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service. Complete any calibrations or repairs on collection device as needed.
11 Model/reinforce excellent customer service to team members, site employees, and vendors.
12 Perform other job-related duties as assigned.
High School Diploma or equivalent required
Minimum six (6) months’ experience in a medical or health care environment preferred or equivalent combination of education and experience
Specialized medical or phlebotomy training preferred
Proficient in English language
Strong organizational skills motivated and self-starter
Able to take initiative and react quickly and calmly to urgent situations
Working Conditions (physical & mental requirements)
Ability to make decisions which have moderate impact on immediate work unit
Understands, remembers, and communicates routine, factual information
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry over 50 Ibs.
Overnight travel required up to 80% of the time.
Extended work hours to include weekends and overnight may occur.
Overtime and working extended hours may be required
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support deployment operational needs
Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. We may have both full-time and part-time positions available. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.
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About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.
We want CSL to reflect the world around us
As a global organisation with employees in 35+ countries, CSL embraces diversity, equity and inclusion. Learn more about Diversity, Equity & Inclusion at CSL.
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