Waldorf Astoria Hotels & Resorts
Director of Housekeeping - Waldorf Astoria Park City
At a glance
Location: US-UT-Park City Map
Posted: 10/13/2019
Closing: 11/12/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Waldorf Astoria Hotels & Resorts
Job description

The Waldorf Astoria Park City is nestled in the Wasatch Mountain range at the base of Park City's Canyons Resort. Swim in the heated outdoor pool or relax during a treatment in one of the 15 treatment rooms at the award winning Waldorf Astoria Spa. The Frostwood Gondola, just steps from the hotel's front door, waits to take you to Canyons Village at the base of Park City Resort. Skiers and snowboarders will find their alpine paradise here with over 7,300 acres of terrain, more than 300 trails, a 22-foot half-pipe.


The Waldorf Astoria is a year-round destination, most notably boasting an 18-hole golf course designed by Gene and Casey Bates, which allows guests the opportunity to admire breathtaking views of the Wasatch and Uinta Mountains.



A Director of Housekeeping is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?

As a Director of Housekeeping, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
  • Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
  • Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



EOE/AA/Disabled/Veterans

Director of Housekeeping - Waldorf Astoria Park City