Pottstown Hospital
Director of Patient Access
At a glance
Location: US-PA-Pottstown Map
Posted: 12/08/2019
Closing: 01/07/2020
Degree: 4 Year Degree
Type: Full-Time
Experience: 5 to 8 years
Pottstown Hospital
Job description

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.


The Director of Patient Access is responsible for directing and managing all aspects Patient Access in the facility/acute environment. The patient access
functions require successfully securing necessary and accurate data to facilitate timely and accurate scheduling, registration and financial clearance for all
patient encounters and admissions thereby ensuring accurate and prompt payment of services by patients and third party payers. Must maintain a working
knowledge of patient management and patient accounting functions and metrics, understand how they impact organizational performance, the revenue cycle,
and a strong business understanding of the departments overall financial implications to the hospital. The Director of Patient Access will strive to improve overall
satisfaction of patients, physicians and other providers, and payers



  • Bachelor's Degree Required


  • 5-8 years of patient registration experience in a leadership capacity preferred
  • Strong leadership and facilitation skills
  • Excellent customer service skills
  • Basic knowledge of medical terminology
  • Proven ability to multitask and prioritize
  • Strong project management organizational skills
  • Knowledge and use of Electronic Medical/Health Records


Director of Patient Access