Wilbur-Ellis Company
Dispatcher (Minot, ND)
At a glance
Location: US-ND-Minot Map
Posted: 03/02/2020
Closing: 04/01/2020
Degree: High School
Type: Full-Time
Experience: Not Specified
Wilbur-Ellis Company
Job description

Do you have excellent data entry skills with great accuracy? Do you have a strong ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications? Do you have excellent interpersonal skills? If so, we want to hear from YOU!

For nearly a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us!

General Purpose and Scope of Position:

Coordinates product shipments and transfers between branches and distribution center as well as assisting in all aspects of customer service including product selection, order processing and inventory management.

Key Skills and Abilities Include:

  • Must be able to read, analyze and interpret written procedures and reports.
  • Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.
  • Must be able to deal effectively with different personalities.
  • Ability to apply mathematical concepts such as fractions, percentages and ratios to practical applications.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Excellent interpersonal skills between both customers and fellow employees.
  • Ability to sit at a desk or computer terminal to perform writing, and keying/typing information.
  • Background with FMCSA and DOT rules and regulations preferred.
  • Ability to problem solve in an operationally efficient manner while in the midst of a fast-paced environment.

Key Personal Attributes Include:

  • High school graduate or equivalent.
  • Fluent in English, both verbal and written.
  • Positive attitude and a willingness to lead and learn.
  • Must possess good computer skills including knowledge of MS office.
  • Must possess good mathematical skills.
  • Strong customer service orientation required, including the ability to effectively respond to telephone calls and customer inquiries.
  • Must have strong organizational skills with ability to prioritize multiple assignments.

Specific Responsibilities and Key Deliverables Include:

  • Build strong customer relationships and maintain communication with customers to provide excellent customer service and make sure expectations are being met.
  • Efficiently coordinate daily delivery routes to accommodate the needs of the customers and maintain contact with drivers throughout the day
  • Communicate efficiently with pertinent office, purchasing, and sales staff as changes or issues arise and adjust delivery routes accordingly.
  • Cultivate strong relationships with drivers to build a team atmosphere.
  • Conduct weekly driver safety meetings and coordinate fleet inspections and repairs.
  • Primary branch contact for FMCSA and DOT rules and regulations.
  • Maintain driver qualifications files in JJ Keller (training provided).
  • Maintain records of vehicle inspections, maintenance, and repairs in Comply 2.0 (training provided).
  • Support drivers with ELD questions and troubleshooting.
  • Work with operations manager and safety leader to develop and maintain an in-house on-boarding checklist for all drivers.
  • Work with operations manager and safety leader to ensure all training, equipment, and any other necessary onboarding is completed in an efficient manner for all drivers
  • Coordinate driver vacation and appointment requests with both operations manager and office admin and give final approval.
  • Work closely with the warehouse manager and staff to ensure safe, legal, and efficient loading of trucks/trailers.
  • Utilize electronic routing software to optimize routes.
  • Coordinate product transfers in and out of the distribution hub and instruct company drivers on requirements of loads.
  • Assist with inventory tracking and control.
  • Complete bill of ladings and hazardous materials shipping papers.
  • Calculate total quantities of products by weight and/or volumetric measurements.
  • Coordinate fertilizer loads with WECO fertilizer purchasing team & different loading facilities
  • Maintain current truck, trailer, & driver information with brokerage company for commercial travel in and out of Canada
  • Coordinate with seed houses, customers, and warehouse staff to efficiently pick up and deliver seed without interfering with our chemical business.
  • Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees, and the public.
  • Work with other office personnel to process incoming and outgoing mail, order and maintain office supplies, maintain computer and other hard and soft filing systems.
  • Use standard office equipment; Fax machines, postage machines, copier machines, etc.
  • Provide backup and assistance to office admin by answering phone calls, entering orders and processing paperwork in JDE, taking care of customer inquiries, and helping with walk in customers as needed.
  • Extended hours and flexible schedule a requirement during busy season.

Compensation and Benefits:

  • Competitive hourly wage (to be commensurate based on experience or other factors).
  • Comprehensive company benefits.

 If you are currently a Wilbur-Ellis employee, please notify your Manager prior to applying for this position. Thank you!

COMPANY CULTURE  

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed and specialty chemicals and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over ninety-three years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit and a dedication to quality work, our customers and each other.

Wilbur-Ellis invests in the industry’s best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

Agriculture, drivers, schedule, mathematical, keying, typing, writing, truckers, routing, dispatch

Agriculture, drivers, schedule, mathematical, keying, typing, writing, truckers, routing, dispatch

Agriculture, drivers, schedule, mathematical, keying, typing, writing, truckers, routing, dispatch

Agriculture, drivers, schedule, mathematical, keying, typing, writing, truckers, routing, dispatch

Dispatcher (Minot, ND)