Cardinal Health
Engineer, Software Engineering (Verint Engineer)
At a glance
Location: US-OH-Dublin Map
Posted: 02/20/2020
Closing: 03/19/2020
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Cardinal Health
Job description

What Software Engineering contributes to Cardinal Health

Software Engineering is responsible for designing, developing, implementing and supporting applications, systems and IT products required to achieve the company's business objectives.

  • Demonstrates knowledge of software development techniques and fluency in software languages and application programming interfaces.
  • Demonstrates general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.
  • Plans and executes system implementations that ensure success and minimize risk of system outages or other negative production impacts.
  • Demonstrates conceptual knowledge of architecture standards and  database and operating systems.
  • Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
  • Analyzes production system operations using tools such as monitoring, capacity analysis and outage root cause analysis to identify and drive change that ensures continuous improvement in system stability and performance.
  • Demonstrates knowledge of software development, life cycle, modeling of business processes, application design patterns, business/functional documents. Estimates to high level business requirements and provide options analysis.


  • Responsible for new implementations and project work.

  • Refresh of telephone systems, call reporting, voice gateways, paging and other peripherals.

  • Deploy new technologies to include DPA (Desktop and Process Analytics) for Verint.

  • Responsible for documentation of existing technologies.

  • Able to coach/mentor junior team members.


3-5 Years’ Experience  with the following:

  • Knowledge of Verint WFO - Version v11 or 15.2

  • Server Administration experience

  • Windows Explorer

  • Server / Computer Management

  • Services management

  • Windows Logs

  • Rebooting

  • Control Panel

  • Add Remove Programs

  • Server Ports

  • Network Infrastructure

  • Hardware Domains

  • Understanding of Wiring

  • Span Concepts

  • Microsoft SQL

  • Simple DB Queries

  • Table structures

  • VoIP Concepts

  • Call control

  • Voice

  • PC OS Management

  • Systems Support Experience

  • System Build Project Experience

  • Bachelors Degree in related field or equivalent work experience preferred

  • Working knowledge of two or more technologies preferred

What is expected of you and others at this level

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • May contribute to the development of policies and procedures
  • Works on complex projects of large scope
  • Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
  • Completes work independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Engineer, Software Engineering (Verint Engineer)