UnitedHealth Group
Enrollment and Eligibility Representative - Hooksett, NH
At a glance
Location: US-NH-Hooksett Map
Posted: 08/30/2019
Closing: 09/29/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
UnitedHealth Group
Job description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM


As an Enrollment and Eligibility Representative, you will be responsible for receiving, reviewing, processing, and maintaining new member(s) / group enrollment information.


Primary Responsibilities:

  • Responsible for preparing, processing and maintaining new member or group enrollments
  • May load new member or group data into the enrollment database and update the database with changes 
  • May also respond to member eligibility or group questions and verify enrollment status
  • Work with various types of member correspondence
  • May also be responsible for reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes
  • May also be responsible for inventory control of member and group transactions
General Job Profile:
  • Moderate work experience within own function
  • Some work is completed without established procedures
  • Basic tasks are completed without review by others
  • Supervision / guidance is required for higher level tasks
Job Scope and Guidelines:
  • Applies knowledge / skills to activities that often vary from day to day
  • Demonstrates a moderate level of knowledge and skills in own function
  • Requires little assistance with standard and non - standard requests
  • Solves routine problems on own
  • Works with supervisor to solve more complex problems
  • Prioritizes and organizes own work to meet agreed upon deadlines
  • Works with others as part of a team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:

  • High School Diploma / GED (or higher)
  • 1+ years of experience in an administrative role in an office environment
  • Computer skills, including working knowledge of Microsoft Office (ability to create, edit and save documents, spreadsheets in Microsoft Word and Microsoft Excel) and strong mouse and keyboarding skills
  • Ability to learn new and complex computer system applications
  • Available to work 40 hours per week within the operating hours of the site (schedule between 8am - 6pm). New-hire must be able to work until 6pm
  • It may be necessary, given the business need, to work occasional required overtime or weekends 
Preferred Qualifications:
  • Previous experience working with Microsoft PowerPoint (ability to create, edit and save presentations)
Soft Skills:
  • Analytical thinking to solve complex problems
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: UHG, UnitedHealth Group, Hooksett, NH, Enrollment, Eligibility, Representative

Enrollment and Eligibility Representative - Hooksett, NH