Ultimate
Entry Level Customer Rep
At a glance
Location: US-MD-Lutherville Timonium Map
Posted: 01/11/2019
Closing: 02/10/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Ultimate
Job description
Ultimate Staffing Services is actively recruiting for Entry Level Customer Service Representatives for client in the Lutherville, MD area.  As the Customer Service Representative, you will provide professional customer service to both internal and external customers. You will collaborate with customers and service center personnel to best suite the customer's needs and resolve any issues.
 
Job Responsibilities:

- Answers incoming calls from customers, internal and external staff
- Accurately and promptly document orders, requests and customer information
- Relay results to customers
- Troubleshoot and resolve customer issues and problems in a quick and efficient manner
- Distribute Marketing Materials
- Works efficiently within the team environment of the customer service department and contribute to team task accomplishment
- Must keep constant professionalism and phone etiquette

 
Skills

-  
- Excellent written and oral communication skills required
- Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers
- Accuracy is a requirement for all activities in this position
- Must have a high energy level and a passion for customer service 

 
Job Type:

- Compensation ranges from $11-$11.75 based on the position and experience

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job requirements
Ultimate Staffing Services is actively recruiting for exceptional Customer Service Representatives for clients in the Hunt Valley area! As the Customer Service Representative, you will provide professional customer service to both internal and external customers. You will collaborate with customers and service center personnel to best suite the customer's needs and resolve any issues.

Job Responsibilities:
• Answers incoming calls from customers, internal and external staff
• Accurately and promptly document orders, requests and customer information
• Relay results to customers
• Troubleshoot and resolve customer issues and problems in a quick and efficient manner
• Works efficiently within the team environment of the customer service department and contribute to team task accomplishment
• Must keep constant professionalism and phone etiquette
• Performs other tasks as assigned by the supervisor to support the goals of the company

Skills
• Experience working within a call center required
• Excellent written and oral communication skills required
• Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers
• Accuracy is a requirement for all activities in this position
• Must have a high energy level and a passion for customer service

Job Type:
• All positions are full time with shifts ranging from daytime to afternoon, afternoon to evening
• Some weekends required
• Compensation ranges from $12 to $13 based on the position and experience
Entry Level Customer Rep