Ultimate Staffing Services is actively recruiting for Entry Level Customer Service Representatives for client in the Lutherville, MD area. As the Customer Service Representative, you will provide professional customer service to both internal and external customers. You will collaborate with customers and service center personnel to best suite the customer's needs and resolve any issues.
- Answers incoming calls from customers, internal and external staff
- Accurately and promptly document orders, requests and customer information
- Relay results to customers
- Troubleshoot and resolve customer issues and problems in a quick and efficient manner
- Distribute Marketing Materials
- Works efficiently within the team environment of the customer service department and contribute to team task accomplishment
- Must keep constant professionalism and phone etiquette
- Excellent written and oral communication skills required
- Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers
- Accuracy is a requirement for all activities in this position
- Must have a high energy level and a passion for customer service
- Compensation ranges from $11-$11.75 based on the position and experience
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.