Epic Systems Analyst - Pharmacy / Willow or Radiant
At a glance
Location: US-TX-Irving Map
Posted: 09/01/2019
Closing: 09/30/2019
Degree: Not Specified
Type: Full-Time
Experience: At least 5 year(s)
Job description

The Epic Systems Analyst serves as a liaison between end-users, project team members, and other Information Management resources while providing exemplary customer service and Epic application support in assigned Epic module. Job responsibilities could include onsite go-live support, upgrade support, and ongoing application support and optimization. In addition, they work closely with the Service Desk to assist in responding to help desk tickets and end user requests through analyzing business issues/requirements, analyzing workflows, and synthesizing key messages. The EPIC Systems Analyst must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.

  • Solves moderate incidents without direction (Required)
  • Develops new functionality for requests with little direction (Required)
  • Ability to present complex data in meaningful method, ie., charges, graphs
  • Ability to adjust to and implement change
  • Problem Solving skills
  • Multitasking skills
  • Work as a team member
  • Proficient in Microsoft applications including Word, Excel, and PowerPoint
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Strong organizational skills in managing multiple priorities
  • 5+ years of experience (Required)
  • Years of experience are determined by:EPIC Application work -- 1 year (100%)
  • Non-EPIC IM Application work -- 1 year (50%)
  • Operational work congruent with module to be supported -- 1 year -- 25%
Epic Systems Analyst - Pharmacy / Willow or Radiant