Chrysler Dealer
Experienced Automotive Service Manager
At a glance
Location: US-TN-Knoxville Map
Posted: 09/30/2019
Closing: 10/29/2019
Degree: High School
Type: Full-Time
Experience: At least 2 year(s)
Chrysler Dealer
Job description

Automotive Service Manager

Stinnett Chrysler Plymouth Dodge INC in Newport, TN is looking for an experienced Automotive Service Manager to join their dynamic service team.

The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors, to customer service.


Job Responsibilities:  

Ensure that customers receive prompt, courteous, and effective service
Serving as a liaison between technicians and customers.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer. 
Manage and Hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Spend quality time building relationships with the customers. 

Job requirements

Job Requirements

  • 2 year previous service manager experience 
  • Must maintain and exceed store and corporate monthly sales goals
  • Provide exceptional customer service 

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred 

Dealership Commitment:

  • Competitive wages
  • Training
  • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
  • 401k with company match


Experienced Automotive Service Manager