Vaughn Chrysler Dodge Jeep Ram of Ottumwa
- Express Lane Service Advisor / Customer Service / Greeter
At a glance
Location: US-IA-Ottumwa Map
Posted: 08/15/2019
Closing: 09/14/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description

Are you a motivated person with good communication and customer service skills? Join our team at a high volume multi-franchise auto dealership. Prefer candidates with 2-3 years automotive service experience, but willing to train the right candidate. Must be highly organized, have a professional appearance and a good driving record with a valid driver license. Experience with ADP computer system helpful, but not required. We offer constant training and an excellent technician base to work with.

  • Ensure that customers receive prompt, courteous, and effective service
  • Drive the sale of technicians' time to meet departments sales forecast
  • Prioritize required services, and be prepared to provide options upon request.
  • Keep customer informed on completion times, service expenses, and possible changes.
  • Ensure customer has a positive dealership experience
  • Know the product well enough to answer characteristic and operational questions regarding customer’s vehicle
Job requirements

As a Quick Lane Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a customer service advisor: 

  • Experience in a Quick Lane Advisor role strongly preferred
  • Customer facing experience, 
  • Must have computer proficiency
  • Valid driver's license

This is a Quick Lane Advisor | Customer Service | Greeter position; please DO NOT APPLY if you are seeking a Service Advisor role.
Express Lane Service Advisor / Customer Service / Greeter