Express Lane Service Advisor
Jim Marsh Chrysler Jeep is looking for an experienced Express Lane Service Advisor to join their team!!
- Ensure that customers receive prompt, courteous, and effective service
- Drive the sale of technicians' time to meet departments sales forecast
- Prioritize required services and be prepared to provide options upon request
- Keep customers informed on completion times, service expenses, and possible changes
- Ensure customers have a positive dealership experience
- Know the product well enough to answer characteristic and operational questions regarding customer’s vehicle