Fletcher Chrysler Dodge Jeep RAM
- Express Lane Service Advisor
At a glance
Location: US-IN-Franklin Map
Posted: 04/20/2019
Closing: 05/19/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description

Fletcher Chrysler Products is looking for an Express Service Advisor to join their team!!
  •   Ensure that customers receive prompt, courteous, and effective service
  •   Drive the sale of technicians' time to meet departments sales forecast
  •   Prioritize required services, and be prepared to provide options upon request.
  •   Keep customer informed on completion times, service expenses, and possible changes.
  •   Ensure customer has a positive dealership experience
  •   Know the product well enough to answer characteristic and operational questions regarding customer’s    vehicle
Job requirements

As a Customer Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a customer service advisor: 

  • Experience in a Express Lane Advisor role strongly preferred
  • Customer facing experience, 
  • Must have computer proficiency
  • Valid driver's license

This is an EXPRESS Service Advisor | Customer Service | Greeter position; please DO NOT APPLY if you are seeking a Service Advisor role.

Express Lane Service Advisor