Field Service Engineer
At a glance
Location: US-CA-Mountain View Map
Posted: 08/30/2021
Closing: 09/29/2021
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Job description
Ultimate Staffing has immediate needs is looking for a Field Service Engineer for our client in Mountain View, CA.


Support the PASCAL customers by testing products, completing repairs, performing installs, and preventative maintenance on laser systems.



Troubleshoot laser systems down to assembly level to determine cause and remedy of malfunction
Provide reports on test results for complaint handling
Perform installations, preventive maintenance, troubleshooting and repairs
Provide outstanding customer support to answer questions and resolve customer issues
Complete service reports, RMA's, and expense reports in a timely manner
Perform repairs / upgrades of products at the Iridex facility
Additional tasks as directed



AS in Electronics, Biomed, or equivalent with 3-5 years' experience in the Medical laser industry
3-5 years of experience troubleshooting electronic, mechanical, and electro-optical components
Medical device experience preferred
Experience with FDA regulations preferred
Excellent communication skills
Excellent computer applications (MS office, Outlook, etc.) skills
Must possess problem solving skills, strong digital/analog skills, and ability to troubleshoot in a logical manner
Experience using laser power meters, DVM, Oscilloscope, and hand tools
Able to follow procedures
Self-starter and independent with ability to manage/coordinate travel for service calls


Ability to travel overnight domestically, or multiple nights, and possibly internationally
Capable of lifting up to 50 lbs. with assistance


Temperature control environment
Clinics, hospitals, office

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Field Service Engineer