eXcell
Field Service Technician - Printers, POS
At a glance
Location: US-TX-Fort Worth Map
Posted: 04/16/2021
Closing: 05/15/2021
Degree: Not Specified
Type: Contract to Hire
Experience: Not Specified
eXcell
Job description
At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. 
 
* * * Contract to Hire Opportunity * * *

We are currently in need of a Dispatch Field Service Tech to perform break-fix work on the east side of Fort Worth (76120) and surrounding area. 

Standard hours are Mon-Fri, 9 am to 6 pm with on-call rotations required to include nights and weekends every other week.
  • Technician will travel to each client's location to provide services
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and POS
  • Will perform Printer support including hardware break-fix, IMAC, and project work
  • Works under general supervision
Required qualifications:
  • 1+ year(s) supporting printers and/or MFDs (multi-function displays), including software and break-fix
  • 1+ year(s) of customer service experience
  • POS support skills required
  • Reliable transportation required (this is a driving position – reimbursed accordingly)
  • Must be able to work staggered or late shifts possibly including evenings and/or weekends
  • Need to be very personable as they will be interacting with a wide range of users and environments
  • Ability to work on a ladder or lift required
  • Ability to lift up to 50lbs. required
Preferred qualifications:
  • OEM Printer Warranty Certifications
  • OEM Laptop / Desktop Warranty Certifications
  • Server experience would be a bonus

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
Field Service Technician - Printers, POS