eXcell
Field Service Technician II - Printers, POS
At a glance
Location: US-OR-Salem Map
Posted: 04/16/2021
Closing: 05/15/2021
Degree: Not Specified
Type: Contract to Hire
Experience: Not Specified
eXcell
Job description
Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits!
 
* * * Contract to Hire Opportunity * * *
 
The Field Service Tech position will require local travel for daily dispatch. A+ or Lexmark certifications are preferred but not required. Candidates must have experience with printer maintenance and POS systems.
 
Work shift will be Mon-Fri or Tues-Sat, 9-6, and on-call rotation is required. This candidate will be based out of a virtual office (home office) and must be able to complete self-directed training and have independent time management skills.
  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy
Overview:
  • Technician will travel to each client’s location to provide service
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and POS
  • Works under general supervision
Required Qualifications:
  • Experience supporting desktops, laptops, printers, and POS
  • Customer service experience required
  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Interpersonal skills needed to interact with a wide range of users and environments
Basic Needs / Haves:
  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)
  • Ability to work from a bent, crouched, or kneeled position
  • Ability to work on a ladder or lift
  • Ability to lift up to 50 lbs.
Preferred:
  • CompTIA A+ certification
  • OEM Printer Warranty certifications
  • OEM Laptop / Desktop Warranty certifications
  • Server experience a plus
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
Field Service Technician II - Printers, POS