Schedule: Monday - Friday, 9:00am - 5:30pm
Operating Cost Analytics is a
Center of Expertise that has ownership and responsibility for the analysis,
forecasting and budgeting of operating costs for the Diagnostic Information
Services businesses. (Related expenditures approximate $4.5B). This
position is an enabler to utilize analytical ability while learning specifics
about the company and the healthcare industry. The role reports to the
Manager, Operating Cost Analytics. Subsequent opportunities include, but
are not limited to, various areas of Finance such as Corporate Planning and
Analysis, Capital Investment & Analysis, Field Finance, as well as
opportunities in other functional areas.
You will have the
opportunity to use and enhance analytical and problem solving skills through
various responsibilities and projects. Responsibilities will reach beyond
the department and require the building of relationships with various levels of
Corporate and Field Finance. There will be a natural progression to other
analytical and leadership roles within Quest Diagnostics.
1. Contribute to the Company’s establishment of an Operating
Cost Analytics Center of Expertise with direct ownership and accountability for
the analysis and explanation of significant trends, explaining monthly
financial results, and the forecasting and budgeting process with respect to
operating costs. Participate in the centralization of operating
cost analytics, forecasting and budgeting processes (processes, SOP’s,
checklists, system configuration and tools) to support efficient and effective
analytics, forecasting and budgeting.
2. Develop and maintain standardized best practices
regarding the reporting and analysis of operating costs, including the design
of management reporting, analytical tools and related processes. Drive
continuous improvement to deliver the highest quality.
3. Calculate, report and analyze business performance
metrics and master data elements, including SOP’s that outline the source,
governance and use of such metrics as it relates to operating costs / functions
for areas supported.
4. Integrate data from across various groups (Pathology and
Professional Lab Services, Operations, IT, Invigorate, Ops Excellence, Regional
Finance) to construct an overall understanding of our Operating Cost
performance that delivers meaningful insights.
5. Contribute to monthly Operating Cost Analytics Reporting to
Senior Leadership Teams (CFO, EFDs, SVP Commercial, SVP Operations) through the
production of effective monthy “Operating Cost Analytics Reports” at the DIS
ex, Total DIS and Total Company levels.
6. Serve as an effective supplier and customer to other members
of the Operating Cost Analytics team. Supply other members of the team
with top down insights, standard analytics, consistent forecasting and budget
assumptions, where appropriate. Gain from other members of the team
insights regarding local market dynamics, trends and occurrences.
Leverage insights from the team to influence new tools, analytics and
7. As this role has no general ledger responsibilities,
serve as a resource for all the Regional Finance Teams when they have needs
that conflict with the close schedule.
8. Exemplify the New Quest Behaviors. Through
Collaboration and One Team behaviors, serve as an effective extension of the
Regional Finance teams. Recognizing that this centralized team serves
many business partners, be agile, customer focused and performance (results)
9. Continually reassess customer needs in light of business
/ market dynamics, proactively identifying trends and working with Business
Partners to adjust deliverables accordingly.
10. Be actively committed to personal development through the
continuous maintenance of an Individual Development Plan, engaging in training
and learning opportunities, and having an active mentoring relationship.
Set goals and develop a vision to obtain those goals. Work to achieve
goals that have been set.
11. Special projects, as needed.