PennyMac
Home Loan Specialist II
At a glance
Location: US-TX-Plano Map
Posted: 12/09/2019
Closing: 01/08/2020
Degree: 2 Year Degree
Type: Full-Time
Experience: Not Specified
PennyMac
Job description

The Home Loan Specialist II is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD).  The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.  Responsibilities may be limited within a specific function/channel or across functions/channels.

Job Description
  • Performing complex data and document validation
  • Troubleshooting third part orders (title, appraisal, hazard, flood cert, credit, etc.)
  • Handling more complex calls, emails or chat sessions
  • Completing appraisal eligibility tasks
  • Evaluating loan applications for compliance with product guidelines
  • Evaluating loan applications for regulatory compliance
  • Interacting with multiple departments to expedite processing and/or issue resolution
  • Performing other related duties as required and assigned
  • Demonstrating behaviors which are aligned with the organization’s desired culture and values
Ideal Candidate will have the following:
  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment
  • Effective time management skills to deliver work on time
  • Highly proficient communicator, written and oral
  • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
  • Financial Services and, if possible, mortgage industry experience preferred
  • General understanding of applicable Federal, State and Local regulations
Years of Experience: 3 Education: Associate's Degree
Home Loan Specialist II