Hilton Hotels & Resorts
Housekeeping - Room Control Clerk-Temporary
At a glance
Location: US-HI-Waikoloa Village Map
Posted: 11/14/2019
Closing: 12/13/2019
Degree: Not Specified
Type: Full-Time
Experience: Not Specified
Hilton Hotels & Resorts
Job description

A Housekeeping Rooms Control Clerk is responsible for achieving maximum operating efficiency in the Housekeeping Department by coordinating Housekeeping written and verbal communication interdepartmentally.



What will I be doing?

A Housekeeping Rooms Control Clerk is responsible for achieving maximum operating efficiency in the Housekeeping Department by coordinating Housekeeping written and verbal communication interdepartmentally. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Answer the telephone courteously and professionally. Remember ALOHA and MAHALO.
  • Dispatch incoming calls accordingly.
  • Coordinates Housekeeping room status with previous shift Clerk and continue communication with the Front Office Control clerks through the day/night.
  • Assist in key control and inventory


What are we looking for?

EDUCATION
High school diploma or equivalent preferred.

LICENSES OR CERTIFICATES
Ability to obtain Tuberculosis Clearance Certificate.

GROOMING
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER
Understanding of English language.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
  • Exceptional follow-through skills.
  • Thorough communication skills.
  • Capable to adjusting to various job task.
  • Good interpersonal skills.
  • Organized clerical skills.
  • Highly motivated.
  • Able to work under pressure.
  • Remain professional at all times.


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


EOE/AA/Disabled/Veterans

Housekeeping - Room Control Clerk-Temporary